Should I use my business's KM system to improve and update FAQs?

Asked 2 years ago

My company pours a lot of resources and time into the training and development of new hires. I have been seeking ways to use the resources that we already have to help with the training and onboarding process. Instead of spending time on new training materials and our managers having to answer the same questions.

Knowledge management systems Onboarding process New hires Faqs

Arjun Coleman

Friday, August 05, 2022

A knowledge management system will make creating and updating FAQs much easier. With the right KM strategies, you can quickly scan your existing content, select the best answers to each question and create new FAQs easily.