Should I use conversational search when running enterprise search to improve information retention?

Conversational search provides contextual results and is excellent for providing relevant information that users need. It is a feature that allows users to search for content using natural language. Additionally, conversational search is not just for finding data; it can also be used to build a relationship with your customers by giving them a better experience than other forms of search. So, to conclude, it would be the right choice to invest in an enterprise search using the conversational strategy to improve information retention.