Market Research

What Is Microsoft Copilot?

Microsoft Copilot is an AI-powered assistant designed to help users work more efficiently across Microsoft 365 applications like Word, Excel, Outlook, and Teams. By leveraging OpenAI’s GPT models and Microsoft Graph, Copilot can draft emails, summarize meetings, automate tasks, and provide contextual recommendations.

For organizations already deep in the Microsoft ecosystem, Copilot promises to streamline workflows and enhance productivity. But what if your company's knowledge doesn’t live solely in Microsoft tools? What if you need AI-powered search that works across all your SaaS applications, not just Word and Teams?

This is where Unleash offers a far superior solution—especially for enterprises looking to find information across SharePoint, Google Drive, Confluence, Slack, Zendesk, and 70+ other tools.

How Microsoft Copilot Works

Microsoft Copilot uses AI to help employees work faster within Microsoft 365. It can:
✅ Summarize emails in Outlook
✅ Generate reports in Excel
✅ Draft documents in Word
✅ Suggest responses in Teams
✅ Provide insights using data from Microsoft Graph

However, Copilot’s biggest limitation is that it only works within Microsoft products. If your company relies on multiple SaaS tools—including Google Drive, Notion, Confluence, or Salesforce—Copilot won’t help you retrieve answers from those sources.

Unleash vs. Microsoft Copilot: The AI Search You Actually Need

If your team needs a true AI-powered search assistant, Unleash is the better alternative. While Copilot helps with productivity inside Microsoft apps, Unleash is built to search, retrieve, and summarize knowledge across your entire enterprise tech stack—not just Microsoft 365.

1. Search Beyond SharePoint—Across 70+ SaaS Tools

Microsoft Copilot is limited to Microsoft data sources like SharePoint, Teams, and Outlook. But most companies don’t store all their knowledge in one place.

Unleash connects to SharePoint AND:

  • Google Drive, Notion, Confluence
  • Slack, Teams, Zendesk
  • Salesforce, HubSpot, and more

This means your employees get instant answers no matter where information is stored.2. Smarter AI With Real-Time ContextCopilot’s AI generates content but doesn’t always ensure factual accuracy. Unleash, on the other hand, uses Retrieval-Augmented Generation (RAG)—meaning it retrieves information from your real company data before generating responses. No more hallucinations.3. Enterprise-Grade Security & Access ControlUnleash automatically respects your company’s existing permissions, ensuring that sensitive documents in SharePoint or Drive remain protected. Unlike Copilot, which may surface insights from across Microsoft Graph indiscriminately, Unleash enforces role-based access—so employees only see what they’re authorized to access.4. Works Anywhere—Not Just Microsoft 365Copilot is built into Microsoft apps, but Unleash works wherever your team works:
✅ In Slack, Teams, and web apps
✅ In your customer support tools
✅ In your CRM and knowledge baseFinal Verdict: Unleash vs. Microsoft CopilotIf your company only works inside Microsoft 365, Copilot might be useful. But if you need an AI search assistant that works across all your tools—SharePoint, Google Drive, Notion, Slack, and more—Unleash is the better choice.💡 Want to see how Unleash can transform your enterprise search? Contact us today.

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