AgentForce is an AI-powered search tool designed to help teams find information faster. It primarily focuses on integrating AI with workplace knowledge, offering automated search and retrieval capabilities. While AgentForce may work well within certain environments, it comes with limitations—especially when it comes to integrations and deployment flexibility.
If you're looking for an enterprise-grade solution that integrates with more tools, works across more environments, and offers deeper AI-driven knowledge retrieval, Unleash is the better option.
AgentForce enables teams to search across their internal knowledge bases using AI-powered agents. It pulls data from connected sources and attempts to provide instant answers to employee questions. However, its effectiveness depends on the tools you use—if your stack isn’t fully supported, you may face gaps in search coverage.
AgentForce supports a handful of integrations, but Unleash connects with 70+ SaaS tools, including Google Drive, Confluence, Slack, SharePoint, Zendesk, Notion, Salesforce, and more. This means you get a more complete knowledge picture rather than fragmented search results.
While AgentForce might be limited to specific workplace tools, Unleash works across Slack, Microsoft Teams, web apps, and enterprise environments, ensuring that employees can access answers wherever they work.
AgentForce relies on standard AI-powered keyword matching, but Unleash offers true Retrieval-Augmented Generation (RAG)—which means it pulls contextually accurate answers directly from your company’s real data, rather than generating unreliable responses.
Unlike other AI tools, Unleash enforces existing user permissions at an enterprise scale, ensuring that sensitive data stays protected while still being accessible to those who need it.
If you're serious about scalable AI search that integrates with your full tech stack, Unleash is the clear winner. While AgentForce might be a fit for small teams with basic needs, Unleash is built for companies that demand powerful AI, seamless integrations, and enterprise-grade security.
